Syllabus

Title
2205 Organizational Communication in Times of Crises and Change
Instructors
Dr. Julia Stranzl, BA, Bakk.phil, MA
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
09/01/25 to 10/30/25
Registration via LPIS
Notes to the course
Subject(s) Master Programs
Dates
Day Date Time Room
Thursday 11/06/25 03:30 PM - 06:30 PM TC.5.04
Thursday 11/13/25 03:30 PM - 06:30 PM TC.5.04
Thursday 11/20/25 03:30 PM - 06:30 PM TC.5.04
Thursday 11/27/25 03:30 PM - 06:30 PM TC.5.04
Thursday 12/04/25 03:30 PM - 06:30 PM TC.5.04
Thursday 12/11/25 03:30 PM - 06:30 PM TC.5.04
Thursday 12/18/25 03:30 PM - 06:30 PM TC.5.04
Contents
  • Introduction to organizational crisis communication
  • Internal communication perspective: Employees, Managers, Internal Communication 
  • External communication perspective: Consumers, Media, Politics, Shareholder, Supplier, Public
  • Sociopolitical issues and challenges: Diversity & Sustainability
  • CEO & Employee activism
  • Social media crisis communication
  • Post crisis communication
Learning outcomes

The students will be able to: 

  • understand and critically evaluate key concepts of organizational crisis communication
  • define and evaluate various perspectives of organizational communicators 
  • identify challenges of organizational communication in times of crisis and change
Attendance requirements

Attendance is a requirement to pass the course. As a special concession, you may miss up to 1 meeting (double session).

Teaching/learning method(s)
  • Impulses, group discussions/reflections
  • Pitch skills 
  • Search and interview skills 
Assessment

(1) Interview & critical group reflection (25%)

(2) Recommendations for social media crisis communication (25%)

(3) Intruduction to employee-activism (25%)

(4) Reflection paper (10%)

(5) Participation (10%)

Readings

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Last edited: 2025-05-15



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