The course provides the basics of behavioral operation with applications to different supply chain management problems. The topics to be covered include:
- cognitive biases in decision making and incorporation of biases into supply chain models
- descriptive vs. prescriptive decisions: newsvendor model with behavioral factors
- (dis-)advantages of different methods used in behavioral operations management (surveys and experiments)
- designing, conducting and analyzing laboratory experiments
- supplier-buyer interactions: classcial supply chain contracts and coordination (standard game theory)
- behavioral game theory and social preferences like trust, fairness and reciprocity
- inventory managament from a practical perspective