Syllabus

Title
4592 Retailing & Sales B
Instructors
Dr. Cordula Cerha, Mag. Johannes Linsbichler
Contact details
Type
PI
Weekly hours
2
Language of instruction
Englisch
Registration
02/13/25 to 02/17/25
Registration via LPIS
Notes to the course
This class is only offered in summer semesters.
Subject(s) Master Programs
Dates
Day Date Time Room
Monday 03/03/25 02:30 PM - 05:30 PM TC.1.02
Monday 03/10/25 03:30 PM - 06:00 PM TC.2.01
Monday 03/17/25 03:30 PM - 06:00 PM TC.2.01
Friday 03/28/25 10:00 AM - 01:00 PM TC.1.01 OeNB
Friday 04/04/25 08:00 AM - 11:00 AM TC.1.02
Friday 04/11/25 08:00 AM - 11:00 AM TC.2.02
Tuesday 04/29/25 04:00 PM - 06:00 PM Online-Einheit
Wednesday 04/30/25 09:00 AM - 10:30 AM TC.2.01
Monday 05/05/25 09:30 AM - 12:30 PM Online-Einheit
Monday 05/12/25 06:00 PM - 09:00 PM D5.0.002
Contents

The course Retailing & Sales provides a comprehensive introduction to retailing and sales principles, covering key concepts, strategies, and best practices that shape the industry. In the second part of the course, students will engage in a hands-on case study focused on trade marketing, applying their knowledge to real-world scenarios to deepen their understanding of marketing and sales dynamics in the retail context.

Learning outcomes
Upon completion of this course students will…

 

·       have a deep understanding of retailing and sales theories, concepts, and practices within the context of a dynamic and competitive marketplace.

·       be able to analyse and evaluate various retail strategies, including merchandising, pricing, promotion, and distribution, to enhance customer centricity and optimise business performance.

·       will have an insight into the competition and cooperation between industry and retail, as well as their joint efforts to optimize demand-side and supply-side processes.

·       be familiar with the integration of online and offline retail channels and be able to develop strategies for a seamless and consistent customer experience across all touchpoints.

Attendance requirements

80% presence in lectures is mandatory

Teaching/learning method(s)

The lecture includes presentations, profound data material based on both real live Nielsen retail panel data and a consumer panel, and workbooks. Live discussions in class, groupwork, and a face-to-face presentation of a business proposal to a manager from the retail industry ensure a high level of personal interaction.

Assessment

35% exam (individual assessment)

15% homework dealing with the group project (team assessment)

40% group project (team assessment)

10% presentation of the  and discussion of the projects (individual assessment)

 

 

Readings

Please log in with your WU account to use all functionalities of read!t. For off-campus access to our licensed electronic resources, remember to activate your VPN connection connection. In case you encounter any technical problems or have questions regarding read!t, please feel free to contact the library at readinglists@wu.ac.at.

Availability of lecturer(s)

By appointment, please connect with me via cordula.cerha@wu.ac.at

Last edited: 2025-01-08



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